QA Foundations – Module 2: Quality Management Systems

What Is a Quality Management System (QMS)

A Quality Management System is a framework that ensures processes are consistent and controlled.

QMS Principles

– Customer focus

– Leadership

– Process approach

Benefits of a QMS

– Reduced variation

– Improved efficiency

– Better compliance

✅ Knowledge Check

1. What is the purpose of a QMS?

A. Increase marketing

B. Ensure consistent processes

C. Reduce employees

Correct Answer: B