What Is a Quality Management System (QMS)
A Quality Management System is a framework that ensures processes are consistent and controlled.
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QMS Principles
– Customer focus
– Leadership
– Process approach
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Benefits of a QMS
– Reduced variation
– Improved efficiency
– Better compliance
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✅ Knowledge Check
1. What is the purpose of a QMS?
A. Increase marketing
B. Ensure consistent processes
C. Reduce employees
Correct Answer: B